DentCare Mapou
According to our open methodology, this clinic scored 48.6/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #8 of 18 ranked clinics · Last checked: 29 September 2026
48.6/100
Positions by Rating Profile
- Overall Transparency & Trust#848.6/100
- Best for Expats#850.3/100
- Best for Dental Implants#644/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#934.1/100
- Best English-speaking Clinics#755.3/100
- Best for Families / Children#755.5/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No mention of general anaesthesia or sedation was found on the branch's pages.
Summary
DentCare Mapou is a dental clinic run by Dentcare Ltd within the C-Care group of private healthcare facilities, with nine dentists named on its own website covering general, cosmetic, orthodontic and oral surgery treatment. Its site publishes contact details, opening hours and a request-a-quote form rather than a price list, and its Google listing shows a moderate review base that is mostly positive with a couple of billing-related complaints.
Strengths
- Information Transparency: 18 of 20 points.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 0 of 3 verifiable points (missing: structured data on website; dedicated service pages)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed The branch page names nine dentists with photos and profile links, among them Drs Jerome Sanjay Bhunjun, Diana Petrenko, Abdel Salim Jaufeerally and Nikhil Sibartie. [s1] | 3/3 |
| ✓ | Dentist specializations listed Profile pages state qualifications, e.g. Dr Abdel Salim Jaufeerally's university diploma in orthodontics and Dr Fariza Hosenally's MSc in Clinical Orthodontics. [s3] [s4] [s5] | 2/2 |
| ? | Real clinic photos The branch page shows dentist portraits and a promotional banner but no photo of the premises; no photo strip could be read from the Google listing. | 0/2 |
| ✓ | Service list published The branch lists check-ups, fillings, crowns/bridges/dentures, implants, dental and gum surgery, panoramic X-ray, root canal treatment, scaling, whitening and wisdom-teeth extraction. [s1] [s2] | 3/3 |
| ✓ | Clear contact details The branch page publishes a phone number (matching the Google listing), two further phone lines, and an email address, consistently across the page. [s1] | 2/2 |
| ✓ | English website version The site's default language is English, with a French version available from the same page. [s1] | 2/2 |
| ✓ | Address and map published The branch page publishes a full street address that matches the Google Business Profile's plotted location. [s1] [gmp1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published The branch page, its service list and the group's cost-estimate form were read in full; no price appears, and the site has no separate pricing page. [s1] [s2] [s6] | 0/3 |
| ✗ | Cleaning price listed "Scaling & Polishing" is named among treatments on the branch's service list; no price is given. [s2] | 0/2 |
| ✗ | Filling price listed "Aesthetic Filling" and "Composite Fillings" are named; no price is given. [s2] | 0/2 |
| ✗ | Crown price listed "Crown/Bridge/Denture" is named; no price is given. [s2] | 0/2 |
| ✗ | Implant price listed "Dental Implant" is named; no price is given. [s2] | 0/2 |
| ✗ | Consultation price listed No consultation fee or "free consultation" statement was found; the group instead offers a "request a cost estimate" quote form. [s1] [s6] | 0/2 |
| ✗ | X-ray / imaging price listed "Panoramic X-Ray" is named on the branch's service list; no price is given. [s2] | 0/2 |
Reputation & Reviews
10.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-09-29 [gmp1] | 3/6 |
| ◐ | Google review volume as of 2026-09-29; star histogram 1★ 3 / 2★ 0 / 3★ 2 / 4★ 3 / 5★ 12 sums to 20. [gmp1] | 1/3 |
| ✓ | Review recency The newest review read is dated 2026-09-05. [gmp1] | 3/3 |
| ? | Clinic responds to reviews Only older owner replies were found: 4 of the 11 reviews read carry one, the latest dated 2025-07-07, and none to a review from the last 12 months. [dentcare-mapou-deepen-2] | 0/2 |
| ✗ | No recurring complaints Of 20 reviews (1★ 3, 3★ 2), two describe pricing surprises: a scaling billed Rs 3,500, learned only at the till (2023-04-10); a denture advertised at Rs 27,000, quoted per arch (2023-12-14). [gmp1] | 0/2 |
| ✓ | No suspicious review patterns Histogram 1★ 3 / 3★ 2 / 4★ 3 / 5★ 12 of 20; the ten reviews read span 2020-07-14 to 2026-09-05, from accounts with 1 to 150 reviews, with no cluster of same-day postings. [gmp1] | 2/2 |
| ✓ | Active Facebook presence The branch page's footer links the C-Care group's Facebook page (facebook.com/ccare.health); the page covers the hospital group rather than this branch specifically. [s1] | 1/1 |
| ✗ | TripAdvisor presence TripAdvisor's own name search for "Dentcare Mapou" returns no match among its results (only unrelated attractions and hotels); the branch page and Google listing carry no TripAdvisor link. [ta1] [s1] | 0/0.5 |
| ✓ | Other review platforms Reviewed on Petit Futé: 3.7 out of 5 from 9 member reviews (2011-2025), same address and phone as the clinic [dentcare-mapou-deepen] | 0.5/0.5 |
Medical Infrastructure
9.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray "Panoramic X-Ray" is itemized on the branch's service list, and Dr Diana Petrenko's profile lists digital radiography among her areas of practice. [s2] [s3] | 2/2 |
| ? | CBCT (3D imaging) No equipment page or mention of CBCT / cone-beam / 3D imaging was found on the branch's pages. | 0/2 |
| ✓ | Implantology The branch's own description names "dental implants" among its treatments, and "Dental Implant" is itemized on its service list. [s1] [s2] | 2/2 |
| ✓ | Orthodontics The branch's own description names "orthodontics" among its treatments; two of its dentists (Jaufeerally, Hosenally) hold orthodontic qualifications stated on their own profile pages. [s1] [s4] [s5] | 2/2 |
| ✓ | Oral surgery "Dental Surgery", "Gum Surgery" and "Wisdom Teeth Extraction" are itemized on the branch's service list. [s2] | 2/2 |
| ✓ | Pediatric dentistry The branch's own description names "pediatric dentistry" among its treatments; Dr Diana Petrenko's profile lists pediatric dentistry among her areas of practice. [s1] [s3] | 1.5/1.5 |
| ? | Emergency care The branch page's "emergency number" heading only repeats a general phone line, and the national ambulance number is shown site-wide; same-day dental care is not documented. | 0/1.5 |
| ? | Works with international patients The group's International Desk page covers airport transfers, visas and hospital admission for medical tourists in general; nothing addresses dental patients at this branch. | 0/2 |
Communication & Service
7.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available The branch page's footer publishes a WhatsApp number (5428 1120) next to its phone lines and email address. [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken The branch page defaults to English; among the reviews read, several are written in English and others in French, consistent with Mauritius's bilingual setting. [s1] [gmp1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Individual doctor pages carry a working "Contact us for an appointment with your doctor" control tied to a specific doctor and this branch, not a generic contact form. [s3] | 1.5/1.5 |
| ✗ | Clear service explanations The branch's itemized service list ("Aesthetic Filling", "Dental Implant", "Gum Surgery", etc.) gives bare treatment names with no explanatory text for what each involves. [s2] | 0/1 |
| ✓ | Convenient opening hours The branch publishes Saturday hours (08:00-12:00 on its own page; 09:00-12:00 on its Google listing); both sources agree the branch opens on Saturdays. [s1] [gmp1] | 1.5/1.5 |
AI & Search Visibility
0 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Mauritius", "English speaking dentist Mauritius", "dental implants Mauritius", "emergency dentist Mauritius", "Mauritius dental clinic for expats".
| ? | Mentioned for: best dentist Mauritius | 0/1 |
| ? | Mentioned for: English speaking dentist Mauritius | 0/1 |
| ? | Mentioned for: dental implants Mauritius | 0/1 |
| ? | Mentioned for: emergency dentist Mauritius | 0/1 |
| ? | Mentioned for: Mauritius dental clinic for expats | 0/1 |
| ✗ | Structured data on website No JSON-LD or microdata block was found on the branch's page. [s1] | 0/1.5 |
| ? | Google indexing quality | 0/2 |
| ✗ | Dedicated service pages All treatments for this branch sit on one shared "Dentistry Services" page rather than on individual URLs per treatment. [s2] | 0/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: not checked against public sources yet — unverified, no penalty
Dentists & Dental Council register
| Dentist | Specialization | DCM entry | Notes |
|---|---|---|---|
| Bhunjun Jerome Sanjay [s1] [reg1] | Dental Surgeon; dental surgery and implantology | not published | Confirmed on the public register of DCM, which publishes no licence number. |
| Hosenally Fariza [s1] [s5] [reg1] | Orthodontics, orthopedic and functional therapy (MSc in Clinical Orthodontics, Ulster University; diploma from CETO, Paris) | not found in the public register (checked 29 September 2026) | — |
| Jaufeerally Abdel Salim [s1] [reg1] | Orthodontist (Doctor of Dental Surgery, University of Bordeaux 2; university diploma in orthodontics, Bordeaux) | not published | Confirmed on the public register of DCM, which publishes no licence number. |
| Lucknauth Luckyraj [s1] [reg1] | Cosmetic dentistry, clear aligners, preventive dentistry | not published | Confirmed on the public register of DCM, which publishes no licence number. |
| Petrenko Diana [s3] [reg1] | Cosmetic dentistry, endodontics, periodontics, prosthodontics, digital radiography, pediatric dentistry (Master's degree in dentistry, Lithuanian University of Health Sciences) | not published | Listed on the public register of DCM under a temporary registration; no number is published. |
| Seegobin Vautey Natasha Yoshi [s1] [reg1] | Pediatric dentistry, periodontal therapy, oral dermatology, endodontics | not published | Confirmed on the public register of DCM, which publishes no licence number. |
| Sibartie Nikhil [s1] [reg1] | Prosthodontic procedures, implant treatment, collaborative care | not found in the public register (checked 29 September 2026) | — |
| Sreekeessoon Komal [s1] [reg1] | General dentistry, aesthetic prosthodontics, preventive care (Doctor of Dental Surgery) | not published | Confirmed on the public register of DCM, which publishes no licence number. |
| Trofimova Liubov [s1] [reg1] | Prosthodontics, endodontics, cosmetic dentistry, oral hygiene and teeth whitening, pediatric dentistry | not found in the public register (checked 29 September 2026) | — |
One or more named dentists could not be found in the public register on the date checked — recorded as unverified, no penalty.
Red Flags
- low Opaque or bait pricing (-2 pts) — Two public reviews describe pricing surprises: on 2023-04-10 a patient reports a scaling billed Rs 3,500, a price learned only at the till; on 2023-12-14 a patient reports that a complete denture advertised on the website at 27,000 rupees was quoted at 27,000 rupees per arch. The clinic answered both, explaining that scaling is charged by volume (from Rs 1,700) and that the advertised price was for one jaw. No similar complaint appears among the reviews read from 2025 onward. [gmp1]
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Reputation & Reviews: Clinic responds to reviews
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- AI & Search Visibility: Mentioned for: best dentist Mauritius
- AI & Search Visibility: Mentioned for: English speaking dentist Mauritius
- AI & Search Visibility: Mentioned for: dental implants Mauritius
- AI & Search Visibility: Mentioned for: emergency dentist Mauritius
- AI & Search Visibility: Mentioned for: Mauritius dental clinic for expats
- AI & Search Visibility: Google indexing quality
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://c-care.com/mu/business_unit/dentcare-mapou/ |
|---|---|
| Phone | +230 266 2685 |
| +230 5428 1120 | |
| https://www.facebook.com/ccare.health | |
| Google Maps | Map listing |
| Address | Beau Plateau Road, Le Village Labourdonnais, Mapou 31803, Mauritius |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://c-care.com/mu/business_unit/dentcare-mapou/ | Branch description (a dental clinic in Mapou, part of C-Care, listing its treatments), nine named dentists with photos and profile links, opening hours, three phone lines, a WhatsApp number, an email address, a Facebook link, and an "International Desk Services" link | 2026-09-29 |
| s2 | https://c-care.com/mu/specialty/dentistry-services/?business_unit=d… | Treatment list for this branch (aesthetic and composite fillings, Cerec, crown/bridge/denture, dental check-up, dental implant, dental surgery, gum surgery, panoramic X-ray, root canal treatment, scaling and polishing, teeth whitening, wisdom-teeth extraction) and the same nine dentists | 2026-09-29 |
| s3 | https://c-care.com/mu/doctor/dr-petrenko-diana/ | Dr Diana Petrenko's own profile: qualifications, work experience at DentCare Mapou since 2018, and areas of specialization including digital radiography and pediatric dentistry | 2026-09-29 |
| s4 | https://c-care.com/mu/doctor/dr-jaufeerally-abdel-salim/ | Dr Abdel Salim Jaufeerally's own profile: a university diploma in orthodontics | 2026-09-29 |
| s5 | https://c-care.com/mu/doctor/dr-hosenally-fariza/ | Dr Fariza Hosenally's own profile: an MSc in Clinical Orthodontics and a diploma in orthodontic/orthopedic/functional therapy | 2026-09-29 |
| s6 | https://c-care.com/mu/request-a-cost-estimate/ | A quote-request form naming DentCare Mapou as one of its business units, with no price figures published | 2026-09-29 |
| reg1 | https://dentalcouncil.mu/registered-practitioners/ | Dental Council of Mauritius published list of registered dental practitioners (undated, name-only, no registration numbers) — read 2026-09-29 | 2026-09-29 |
| gmp1 | https://www.google.com/maps?cid=10612654034357575965 | Google Business Profile "Dentcare Ltd - Clinique Dentaire" (category Dentist): rating, review count, star histogram, ten reviews read across three sort orders with exact dates and owner replies, weekly hours, claimed status | 2026-09-29 |
| ta1 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Dentcare… | TripAdvisor's own name-search API: no result anywhere matching this clinic | 2026-09-29 |
| dentcare-mapou-deepen | https://www.petitfute.com/v75987-mapou/c1172-pense-fute-services/c1… | Petit Futé listing "DENTCARE MAPOU" (Santé, Mapou, Ile Maurice), read 2026-09-30: Domaine de Labourdonnais, Mapou, +230 266 2685; "Recommandé 2026"; rating 3.7/5 from 9 member reviews, dated 2011-02-07 to 2025-07-03 (several imported from Google); newest review 2025-07-03 | 2026-09-30 |
| dentcare-mapou-deepen-2 | https://www.google.com/maps?cid=10612654034357575965&hl=en | Google listing "Dentcare Ltd - Clinique Dentaire" (Dentist), read 2026-10-05 in three review orders (the five lowest-rated, the five newest and the five most relevant): rated 4.1 from 20 reviews (1★ 3 / 2★ 0 / 3★ 2 / 4★ 3 / 5★ 12); 11 distinct reviews read, dated 2020-07-14 to 2026-09-05, 4 with an owner reply | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-09-30 | Found the clinic's Petit Futé listing on 2026-09-30 (same address and phone): rated 3.7 out of 5 from 9 reviews, which records its presence on another review platform. |
| 2026-09-29 | Added to the directory on 2026-09-29 after reading the clinic's branch page and its dentistry-services listing in full, three of its nine dentists' individual profile pages, its Google Business Profile (rating, review histogram, ten reviews sampled across three sort orders, opening hours and owner replies) and the Dental Council of Mauritius register, where seven of the nine named dentists were found listed (six under standard registration, one under temporary registration) and two could not be found. Recorded: nine named dentists, a documented range of general, cosmetic, orthodontic and surgical treatment, no published prices, and two reviews from 2023 describing pricing surprises. Confirmed absent from TripAdvisor. Still unverified: the group's Facebook page content, whether other platforms review this branch, photos of the premises and whether the branch has a CBCT scanner. |
A question or a correction?
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